Krystal Grand Punta Cancun Hotel

ex. Hyatt Regency Cancun

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Krystal Grand Punta Cancun Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Water skiing

 Spa and relaxation

Spa & wellness center

Reflex massage

Editorial review:

The perfect family vacation spot, there is much to do for kids and parents here. Lots of activities to be had, including sailing, snorkeling and scuba diving by day and a jazz club and memorable oceanfront dining for the evenings.

Overview

Situated a few steps from the secluded beach, the 5-star Krystal Grand Punta Cancun Hotel offers 295 rooms. The pleasant hotel was built in 1983 and refurbished in 2007.

Offering excellent setting in Cancun just near a bus stop, Krystal Grand Punta Cancun Hotel provides an easy access to Interactive Aquarium, Avenida Kukulkan and Playa Marlin.

Welcoming guests with a private swimming pool, barbeque grills and a year-round outdoor pool, the hotel is placed next to restaurants and discos.

Guests can reach Krystal Grand Punta Cancun Hotel by car from Cancun International airport in 20 minutes.

Rooms

The property comprises of luxury rooms, including Club Superior Double Room, Honeymoon Double Room and Leisure Double Room appointed with individual climate control, a kitchen, high-speed internet, a wardrobe and an iPod dock. Many guestrooms offer views of the Caribbean Sea. They feature en suite bathrooms with free toiletries, a shower and bathrobes.

Eat & Drink

Guests can enjoy fresh flavors of Italian meals at the outdoor restaurant. Lobby bar offers various types of cocktails and coffee. Beach House and Casa Rolandi Cancun are situated in a natural area, about 650 meters from the venue.

All visitors are offered a full breakfast for a fee. 

Services

Aside from free parking, a beauty salon and a baggage storage, guests can make use of airport transfer, evening reception and medical service.

Relax

A wellness center, a massage room and a hot tub as well as fitness classes, yoga classes and a gym are offered on the premises. Such sports activities as water skiing, lawn tennis and golf are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2007.  Number of floors:   14.  Number of rooms:   295.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Water skiing
  • Tennis court
  • Golf course
  • Fitness center
  • Tennis

Services

  • Airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Beach bar
  • Snack bar
  • Cafe
  • Dinner
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool
  • Paid kids club

Leisure facilities

  • Private swimming pool
  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Entertainment
  • Spa & wellness center
  • Sauna
  • Free cabanas
  • Sun terrace
  • Garden area
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • Sea view
  • City view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Self-catering

  • Refrigerator

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Sound docking station
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay at the price of USD 59 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Krystal Grand Punta Cancun Hotel Cancun location
Show big map »

Hotel Address:

Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    11.0 km
Airports
Train Stations
  • House of Culture
    9.6 km
Restaurants
  • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
    640 m
  • Beach House
    720 m
Beaches
  • Forum Beach Cancun
    390 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    14
  • Number of rooms:
    295

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Krystal Grand Punta Cancun photos Room
Club Double Room
Bed type: King-size bed or Double beds
Check Prices
  • Air conditioning
— Less information+ More information

Altitude Club 1 King Bed Ocean view

Room facilities
    Krystal Grand Punta Cancun photos Room
    Grand Double Room
    Bed type: Double bed or King-size bed or 2 Single beds
    Size: 37 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|Double Club-grand

    Room facilities
      Krystal Grand Punta Cancun photos Room
      Suite
      Bed type: Double bed
      Size: 88 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Suite|Altitude Suite

      Room facilities
        Club Superior Room
        Bed type: Double bed or Twin beds
        Check Prices
        — Less information+ More information

        CLUB SUPERIOR (2AD). BED & BREAKFAST. Standard rate

        Krystal Grand Punta Cancun photos Room
        Deluxe Double Room
        Bed type: Double bed or Double bed or Twin beds or King-size bed
        Size: 37 m²
        Check Prices
        • Air conditioning
        — Less information+ More information

        DELUXE DOUBLE. BED & BREAKFAST. Standard rate

        Room facilities
          Honeymoon Room
          Bed type: Double bed
          Check Prices
          — Less information+ More information

          Standard|Honeymoon + Breakfast

          Krystal Grand Punta Cancun photos Room
          Lagoon Double Room
          Bed type: 1 King-size bed or 1 Double bed or Double beds
          Size: 36 m²
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Luxury Double Room
            Bed type: Double bed
            Check Prices
            • Air conditioning
            — Less information+ More information
            Room facilities

              How to reach hotel

              hotel Krystal Grand Punta Cancun Hotel Cancun location
              Show big map »

              Hotel Address:

              Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

              Get directions
              City Center
              • Cancun
                11.0 km
              Airports
              Train Stations
              • House of Culture
                9.6 km
              Restaurants
              • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
                640 m
              • Beach House
                720 m
              Beaches
              • Forum Beach Cancun
                390 m
              Hotel information
              • Check-in:
                from  12 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2007
              • Number of floors:
                14
              • Number of rooms:
                295

              Hotel Awards

              MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Krystal Grand Punta Cancun Location

              Legend
              • Current hotel
              • Hotels nearby
              • Other hotels
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

              What's nearby

              Places of interest

              • Cancun Convention Center - 400 m
              • The City Nightclub - 500 m

              Shopping areas

              • La Isla Shopping Mall - 3.4 km
              • Kukulcan Mall - 4.3 km

              Monuments and Landmarks

              • Coco Bongo - 300 m

              Theaters

              • Backstage Theatre - 4.7 km

              Local attractions

              • Wet'n Wild Cancun - 2.1 km
                Blvd Kukulkan Km. 25, Cancun
              • Museo Sensorial del Tequila - 3.9 km
                Blvd. Kukulcan km 12.5, zona hotelera, Cancun
              • Museo de Arte Popular Mexicano - 4.1 km
                Blvd. Kukulcan Km 4, Cancun
              • Playa Tortugas - 2.7 km
                Km 6.5, Cancun
              • Playa Marlin - 4.0 km
                CancunMexico

              Near the hotel

              • Dolphinaris Cancun - 350 m
                Blvd. Kukulkan km.25 Zona Hotelera, Cancun
              • Plaza Isla - 470 m
                Zona Hotelera, Cancun
              • Forum Beach Cancun - 390 m
                Blvd. Kukulcan km 9 Zona Hotelera, Cancun

              Restaurants nearby

              • Casa Rolandi Cancun - 640 m

                Address: Av. Kukulcan Km. 13.5
                Phone: 998 883 2557

                74% likes this, based on 275 reviews
                Cuisine: Italian, International, Swiss
                Price Range: GBP 23 - GBP 30

              • The Surfin Burrito - 860 m

                Address: Kukulcan Blvd. Km 9.5
                Phone: 8 83 00 83

                85% likes this, based on 591 reviews
                Cuisine: Mexican

              • Beach House - 720 m

                Address: Blvd. Kukulcan KM 12 Zona Hotelera
                Phone: 9988812664

                87% likes this, based on 63 reviews
                Price Range: GBP 16 - GBP 31

              Hotel information
              • Check-in:
                from  12 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2007
              • Number of floors:
                14
              • Number of rooms:
                295

              Hotel Awards

              MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge

              Hotels nearby
              Aloft Cancun Hotel
              4 stars
              0.3 km
              Me Cancun Hotel
              5 stars
              3 km
              Cities nearby

              Krystal Grand Punta Cancun Reviews

              Guest reviews are submitted by our customers after their stay at Krystal Grand Punta Cancun

              Average guest rating

              8.6out of 10
              Superb
              Based on 61 reviews

              Guest reviews

              • Group of friends
                8.8

                Located walking distance from the touristic center and night clubs. It is clean, with a gorgeous sea view and nice beach and yard. Friendly and helpful staff. Very good breakfasts wiyh the deposit system giving u 100% bonus on ur prepayment. Compliment small bottle of water every day.

                Wi-fi is not free and costs a fortune. Expensive breakfasts. No free shuttle to the down town and aeroport.

              • Single
                7.4

                When you deposit upfront some amount of money, the hotel doubles it. I think its great!!

                When i first arrived, about 1:00AM, they kept me waiting until 3:00 PM

              • Couple
                9.2

                The hotel very comfortable, nice design, nice pool, amazing private beach with its own bar! The restaurant, buses, shops very closed, the nightlife places very closed as well just 5 mintues walk! .

              • Couple
                9.2

                We liked the location of the hotel a lot. It was close to everything that we wanted to do. The beach was amazing, plenty of chairs for everyone. We liked the design of the hotel. It is very up-to-date and modern. We went to spa and got massages and it was the best massage that we have ever received. We also ate dinner at the grill one night. The service was very good as well as the food.

                We didn't get too much sleep at night because the beds were not the most comfortable. The night we came to check in, we waited in line for nearly 30 minutes. They definitely need a bigger front desk with more employees. The air in the room was not that great either. We had it turned down as long as it would go and it was still hot. We had to complain to the front desk after a couple days, and it did seem to help. We ate at the breakfast buffet and we were not impressed at all. The food selection wasn't good and the price was outrageous.

              • Couple
                10.0

                Very goed service at The beach during the day. Nice food and a good value for money where they double your credit if you prepay 100$.

              • Group of friends
                10.0

                The hotel location was great , clean and staff were very pleasant and helpful.

                Nothing

              • Couple
                9.6

                The special deal on Booked.net plus the promotions being run made it great value for money. Location and service were top notch too.

              • Family with children
                5.8

                Service poolside was excellent

                Poor rooms. Very expensive Internet charged per apparatus so if you have kids with iPods forget this place!

              • Group of friends
                9.6

                The Staff were extremely helpful and friendly. I would like to add that we had a bartender by poolside named Guadalupe who was very kind to us and assisted all of us as needed. He was very friendly and was excellent at his job. We would appreciate it if you could pass along these comments to him...tell him it's from Kathy, Tom, Theresa & group! Thank you!

                I did feel that prices were very high at the hotel for food and beverages. Even though I thoroughly enjoyed our stay the Cancun Hyatt Regency, if I were to return, I probably next time would get an all- inclusive hotel package to save on hotel food/drinks. We went with the Hyatt as we were traveling with a group and this was the hotel the first family had chosen. Please don't misunderstand, you have a beautiful hotel and we had a breathtaking ocean view from our balcony, as well as all of your staff being very hospitable. Thank you for making our stay so enjoyable!

              • Couple
                7.0

                Decoration of comun spaces. Entretainment activities. Peaceful and quiet.

                No free wi-fi. Payment for all extra services, including (expensive) breakfast...

              • Couple
                6.2

                Close to city center, restaurants and bars

                Front desk service and responses are terrible, they are not professional, their service and behavior do not fit to hyatt regency name. Restaurant quality is quite low, lower than we expected, very few choices and double price compared to the other 5-star hotels in the same area.

              • Couple
                8.8

                Everything was great except the shocking wi-fi !

                Wi - fi !! Awful

              • Couple
                9.2

                The view of the beach The pool next to the beach The rooms are big and clean The bed is king size The hotel is beautiful and the workers are really nice

                the food in the room service was not tasty at all!. Doesnt worth the price.

              • Single
                8.8

                The decor was absolutely gourgeous, my mouth was open for the majority of the time when I first arrived at the hotel. I originally booked a room with a city view but got upgraded for free to a room with a partial city view and a partial sea view :D. The television had a really extensive list of channels from all over the world which I thought was a good addition.

                The price of food and drink is sky high, I was staying in a city near Cancun called Mérida where you'd usually pay 8-9 pesos for a bottle of water where as in the hotel you're looking at paying 48 pesos which ok is a few quid but but its the principle!! Everything in that hotel zone is a tourist trap aswell so know how to haggle well or you will surely be taken for a ride, even by the people who are supposed to be there to help you!!

              • Group of friends
                7.4

                The beach and the cristal clear blue water were amazing. The club lounge had a nice atmosphere and it was worth it to having an area that wasn't overcrowded with tourists. The food at the Pool Bar was delicious.

                We booked Regency Club Ocean View. At the main reception we've learned that our check-in is at the club lounge. Neither a staff member accompanied us to the 14th floor nor took care of our luggage. The service at the club lounge could be improved. We've ordered hot chocolate for breakfast and received it in a paper cup! Furthermore the breakfast was the same on both days. After check-in we've received cards for beach towels, but only for one day even though we've stayed two nights. Being on a nonsmoker floor we'd smell the smoke and weed on the balcony. The airconditioning of the hotel behind the Hyatt was so loud that you'd hear it on the beach as well as in the rooms. It was really annoying.

              How to reach hotel

              hotel Krystal Grand Punta Cancun Hotel Cancun location
              Show big map »

              Hotel Address:

              Boulevard Kukulkan Km 8.5, Cancun, Mexico, 77500

              Get directions
              City Center
              • Cancun
                11.0 km
              Airports
              Train Stations
              • House of Culture
                9.6 km
              Restaurants
              • Casa Rolandi Cancun (cuisine: Italian, International, Swiss)
                640 m
              • Beach House
                720 m
              Beaches
              • Forum Beach Cancun
                390 m
              Hotel information
              • Check-in:
                from  12 pm
              • Check-out:
                until  12 pm
              • Year renovated:
                2007
              • Number of floors:
                14
              • Number of rooms:
                295

              Hotel Awards

              MexicanHOTEL AWARDSRecommendedCancunKrystal Grand Punta Cancun

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Mexico

              Use Badge